Returns & Exchanges

All unused merchandise accompanied by the original purchase receipt in the exact condition it was received can be returned within 14 days of purchase. Items sent in dust bags must be returned inside the bags, as this is considered part of the product. Please use the original packaging and any other tags or items included in your shipment to return any item(s). Full priced items can be returned for exchange, store credit, or refund. Full priced items with a discount code can be returned for exchange, store credit, or refund. Marked down items can be returned for exchange or store credit only. Please e-mail customercare@rturbowleather.com for all returns. 
 
Once we have received and approved the returned stock, your refund will be credited directly back to the original form of payment used. Your refund will be processed within 5-10 business days from when your return is received, most likely sooner. Exchange orders will ship within 24 hours of the original item being received back. In the event of manufacturing defect, please email us at customercare@rturbowleather.com within 48 hours of receiving your purchase. We do not offer price adjustments.